Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.8
Location
9.4
Service
8.2
Dining
6.2
Guest reviews
7.4/10
based on 5 review
3/5
based on 114 review
7.4
7.4/10based on 835 review
#352 of 389 hotels in Vienna based on Tripadvisor
Joe
United States of America,
September
2024
7.4/10
I had a pretty good stay at this hotel, which is located very close to the city center and public transportation. The rooms were spacious, but I did notice they could use some better ventilation. The staff was mostly friendly and helpful, although there was one exception that really stood out. Overall, I got a decent value for the price, especially for the location!
Rooms
8.0
The rooms were huge and comfortable, though they really need better ventilation.
Service
7.0
Most of the staff was extremely nice and helpful, offering great tips on public transport. However, one staff member left a lot to be desired.
Location
9.0
The hotel's location is fantastic, less than a 10-minute walk from major attractions and easily accessible by public transport.
Dining
7.0
Breakfast was pretty simple, but I enjoyed the sweet pastries and fresh fruits they offered.
Facilities
6.0
The hotel had decent amenities, but nothing particularly luxurious.
Barry
United States of America,
August
2024
8.2/10
I had a pleasant stay at this hotel, thanks to its great location and clean rooms. The staff were accommodating, but the dining options could definitely be improved. While the pool area was nice, I felt that the overall service could use some enhancement for a better experience. The value for money was fair, considering the amenities offered.
Rooms
8.0
The rooms were cosy and very clean, making for a comfortable stay.
Service
9.0
The staff were very helpful and supportive upon my arrival, even though I arrived later than planned.
Location
9.0
The hotel's location was really good, as it was within walking distance of the city center, about 20-25 minutes to Stephansdom.
Dining
7.0
The dining experience was quite good, although I found the breakfast options a bit limited with no hot food offerings.
Facilities
8.0
The amenities, like the pool and common areas, were well-maintained, which added to my overall enjoyment.
Don
United States of America,
May
2024
7.4/10
I recently stayed at this hotel and found it to have a great location, conveniently close to public transport and just a short walk to the city center. The rooms were clean but a bit on the small side and felt somewhat worn out. The staff were friendly and helpful, making the stay more pleasant. However, the dining options for breakfast were a bit limited and could use some variety. Overall, it was decent value for money, but the limited breakfast options and cramped room are points to consider.
Rooms
6.0
The rooms were clean, but they felt a bit narrow and cramped, and also looked out onto a courtyard filled with bins and building rubble.
Service
9.0
The staff were nice and very courteous, always ready to help with anything I needed.
Location
10.0
The hotel is in a great location, just 10 minutes walking from the center and right in front of a tram station.
Dining
5.0
The breakfast was quite minimal with limited options, which was a bit disappointing.
Facilities
7.0
Nick
United States of America,
May
2024
7.4/10
I really enjoyed my stay at this hotel because it's conveniently located near the city center and offers great access to public transportation. The staff were friendly and helpful, making my experience even better. However, the room I stayed in had quite a few damages on the walls and wasn't as spacious as I had hoped based on the pictures. While the breakfast was decent, it could definitely use more variety to be truly satisfying.
Rooms
6.0
The room was good in size for a solo traveler, but it had noticeable damages on the walls and wasn't as spacious as depicted in the pictures.
Service
9.0
The staff was friendly and proficient in English. They went out of their way to explain everything I needed to know about the hotel and the city, which I really appreciated.
Location
10.0
The location is really attractive for anyone looking to explore Vienna, being just a couple of tram stops from the city center and within walking distance to many sights.
Dining
5.0
The breakfast was decent with good coffee, but the options were quite minimal and repeated daily with no varieties.
Facilities
7.0
The hotel had basic facilities that met my needs, but nothing out of the ordinary.
Alfred
United States of America,
May
2024
7.0/10
I had a mixed experience at the hotel. While the location was accessible and clean, the room cleanliness left something to be desired. I appreciated the friendly and helpful staff, which exceeded my expectations for the price. However, there were some issues with the size of the rooms that could use improvement.
Rooms
6.0
After raising a concern, I was given a larger and cleaner room, but overall, the initial room was too small and not very clean.
Service
7.0
The staff were very supportive when I arrived later than planned and were courteous throughout my stay. However, they knocked on my door asking when I would leave even though my check-out time was 11.
Location
9.0
The location was convenient and accessible from nearly anywhere in the city, which I appreciated, especially since it was close to the historical city center.
Dining
7.0
I found the breakfast options to be quite good, although they were limited due to reduced working hours.
Facilities
6.0
Overall, the facilities met basic needs, but nothing particularly stood out.
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